Last updated: September 23, 2025
Dr. Nuro (operated by Optimyse Advertising Solutions LLP) operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect or process the following categories of personal information, depending on how you interact with our Services:
- Contact details: name, billing/shipping address, phone number, email address.
- Financial information: payment details, transaction information.
- Account information: username, password, preferences, settings.
- Transaction history: items viewed, added to cart, purchased, returned, or cancelled.
- Communications: details you provide when contacting customer support.
- Device information: IP address, browser, device type, and related data.
- Usage information: interactions with the Services, such as navigation and browsing behavior.
Sources of Information
We may collect personal information from:
- Directly from you (e.g., when you create an account, make a purchase, or contact us).
- Automatically from your device via cookies or similar technologies.
- Service providers who support our operations (e.g., payment processors, shipping partners).
How We Use Your Information
We use your personal information for purposes including:
- Providing Services: to process payments, fulfill orders, arrange shipping, handle returns, and manage accounts.
- Improving Services: tailoring your shopping experience and making product recommendations.
- Marketing: sending promotional emails or showing you product ads (with your consent where required).
- Security & Fraud Prevention: to keep accounts secure and prevent fraudulent activity.
- Customer Support: responding to inquiries and providing assistance.
- Legal Compliance: complying with applicable Indian laws and regulations.
How We Share Information
We may share your personal information:
- With Shopify (our e-commerce platform provider).
- With vendors and service providers (payment processors, shipping/courier services, IT support).
- When required by law, regulation, or government request.
- To protect our business, rights, or users.
We do not sell your personal information.
Security & Retention
We use reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights & Choices
You may:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information (subject to legal/contractual requirements).
- Opt out of promotional emails at any time using the “unsubscribe” link.
We may need to verify your identity before processing requests.
Children’s Data
Our Services are not directed at children under 18 years of age. We do not knowingly collect data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:
Optimyse Advertising Solutions LLP
Email: support.drnuro@gmail.com
Address: 501A, 93 Avenue, Fatima Nagar, opposite CROMA, Wanowrie, Pune, Maharashtra, 411013
